• Payment methods & Notification

Payment methods & Notification

Which payment methods does officemalaysiafurniture offer?

To bring you the best online shopping experience, we offer multiple payment methods:-

1) Bank direct transfer to our Maybank, Taman Equine, Seri Kembangan, Selangor current account no: 512802-511849 in favour of AIMSURE SDN BHD(691010-V)

2) Cheque payment

3) ipay88

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4) Credit Card (ipay88)

** For Bank Direct Transfer or Cheque payment to our account, kindly send the deposit slip / bank-in-slip image to our email address : aimsure@gmail.com or account@aimsure.com.my or fax to 603-8958 2982 as soon as possible in order for us to proceed with the next step.

** AIMSURE SDN BHD ( GST ID No: 001181507584 )

Which credit cards are accepted for payment?

AIMSURE SDN BHD accepts all Visa and MasterCards Credit card, and is 3D Secure (Verified by Visa, and MasterCard Secure) enabled. All your credit card information are protected by means of industry-leading encryption standards.

Please note that additional charges may be incurred if you are using a non-Malaysian issued card due to Foreign Exchange.

Can I use a credit card which is not under my name to place an order?

We can assist you in this case; however, it is not encouraged in terms of transaction safety.

If you want to use a credit card which is not under your name, please contact us through account@aimsure.com.my or aimsure@gmail.com , so we can provide assistance. We may need you to send us a copy of the cardholder’s ID and credit card.

What is ipay88 Credit Card and is it safe to use?

ipay88 Credit card is a payment method for online purchases that allows users to send and receive money online. ipay88 Credit card offers a fast, safe (SSL technology), and easy method of payment without disclosing your credit card or other financial information to the merchant.

When will my payment be deducted from my Credit Card account? 

Payment will be deducted from your Credit Card account immediately.

Why did I receive an email requesting me to send a copy of my ID card/ credit card?

At AIMSURE, we take the security of your identity and online transaction seriously. Therefore we may need to seek your assistance in sending us a copy of your ID card/ credit card (front and back).

We will only begin processing your order once your purchase has been verified. All orders with pending verification after 48 hours from the time of order will be auto-cancelled and refunded.

Why was my order charged wrong amount?

Your order might incur a shipping fee or bulky fee. For more information on these extra fee terms, please refer to www.officemalaysiafurniture.com.my/order-shipping-refund-warranty

If your order was indeed charged wrong amount, please contact us at aimsure@gmail.com or account@aimsure.com.my immediately, we will assist you right away.

Do you keep my credit card details?

Your security is important to us and we take it very seriously. Every credit card transaction occurs within a secure environment. We do not retain your credit card information after your order is completed; it is submitted directly to our banks.

If you are using a credit card which is not under your name, please contact us at account@aimsure.com.my or aimsure@gmail.com

Where can I request an official receipt?

To request an official receipt, please send your request to sales@aimsure.com.my or aimsure@gmail.com  . We will assist you right away.

 For retail items, official receipts can be issued upon request and only when orders are completely delivered with full payment. All official receipts will be sent via email.

Will I receive any order confirmation after placing an order?

An order confirmation with order summary will be sent to you through email right after you have placed your order.

We will also send email notifications to keep you updated frequently on your order status.